Legal
Terms of Service
Last updated September 2026
These terms govern your use of Operlyx Links. This is a plain-language summary for our MVP and does not replace formal legal advice.
Acceptable use
You may not use Operlyx Links to shorten or distribute URLs that lead to phishing, malware, spam, or illegal content. We may disable any link or suspend any workspace that violates these terms, without notice.
Your content
You are responsible for the destinations you link to and for having the right to use them. Deleted slugs are retired permanently and cannot be reused by anyone.
Plans and billing
Pro is billed upfront at USD 19 each year or USD 27 every 3 years and renews automatically. Extra link capacity is an optional, separate annual subscription at USD 9 per 1,000 links. It is purchased after Pro and renews independently. Active Pro is required to use it; Pro lapse stops future add-on renewals.
The USD 27 every-three-years offer is our Early bird rate. Your Pro subscription renews at its original price while it remains active, even if prices for new customers change. After cancellation takes effect or a full refund ends the subscription, a new purchase uses the offers available at that time.
Free limits and paid entitlements are described on the pricing page. If payment lapses, existing links keep redirecting; new link creation and API access follow Free limits until Pro is restored.
Cancellation and refunds
You may turn off automatic renewal at any time. Ordinary cancellation takes effect at the end of the paid term and does not by itself create a refund or credit.
Your first paid Pro purchase may be refunded when requested within 14 calendar days of successful payment. An automatic renewal (yearly or three-year) may be refunded when requested within 7 calendar days. Each standard refund returns the remaining refundable amount of the qualifying charge to its original payment method and ends that paid term immediately.
The first-purchase guarantee can be used once per account owner and Stripe customer. Payments under dispute, requests outside the stated windows, unused time, coupon or complimentary plans, and accounts terminated for material acceptable-use violations are not eligible under the standard policy. Verified duplicate charges, billing errors, service failures, legal requirements, and mandatory consumer rights are reviewed separately.
Submit an eligible request from Dashboard Settings. We target an eligibility decision within five business days; bank settlement time can take longer. A refund is complete only when Stripe reports it as succeeded.
A separate add-on purchase has its own 14-day first-purchase guarantee and 7-day automatic-renewal refund window. The first add-on guarantee can be used once per account owner and Stripe customer, independently of the Pro guarantee. A full add-on refund ends only that add-on and removes its extra capacity; it does not cancel or refund Pro. Refunding Pro does not automatically refund a separate add-on payment.
Service availability
We work to keep redirects fast and reliable, but the service is provided "as is" without warranty. We are not liable for indirect damages arising from use of the service.
Reporting abuse
To report a link that violates these terms, email abuse@operlyx.com.